Frequently Asked Questions

1. What is your return and exchange policy?

All sales are final. However, if you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving your order. 

2. Do you ship internationally?

We ship to the Canada, US and the UK! Please note that international customers are responsible for any applicable duties, customs, or import fees.

3. How long will it take to receive my order?

Our processing time is 7 days, with an additional 2 weeks for fulfillment. Since everything is made to order, we kindly ask for your patience as we carefully craft each item to meet our high-quality standards. Please note that international orders may take longer due to customs processing and shipping delays beyond our control.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use the link provided to monitor your shipment’s progress.

5. What do I do if I receive a damaged or incorrect item?

Please email info@gloriousathletics.com within 48 hours of receiving your order. Include your order number, name, email, and a photo of the defect or damaged area. We will guide you through the exchange process.

6. Can I cancel or modify my order?

All orders are final once placed, meaning they cannot be modified or canceled. Please double-check your order details before submitting.

7. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX) as well as PayPal, Apple Pay, and Google Pay.

8. How do I contact customer support?

For any inquiries, please email us at info@gloriousathletics.com. We aim to respond within 24-48 hours on business days.

9. Do you restock sold-out items?

We restock selected items based on demand. For updates, follow us on social media or subscribe to our newsletter to be notified when new stock is available.